Terms of Service
1. Acceptance of Terms
This website is operated by Liorva&Co. Throughout the site, the terms “we”, “us” and “our” refer to Flaire Accessories. Liorva&Co offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.If you do not accept these Terms in full, you are prohibited from using any services or purchasing goods on this Site.
You confirm you are at least 18 years old, or possess legal capacity to enter binding purchase contracts under local consumer laws.
2. Site & Intellectual Property Rights
2.1 All intellectual property displayed on the Site, including but not limited to the Liorva&Co brand logo, jewelry product photos, design sketches, text descriptions, website layout, graphic artwork, video content, font designs, and product craftsmanship text, are the exclusive copyright, trademark, and design rights of Liorva&Co.
2.2 Users shall not:
• Copy, screenshot, reproduce, edit, crop, modify, or distribute any Site content for commercial resale, competitor marketing, or unauthorized commercial use without our written formal consent;
• Use crawlers, scrapers, bots, automated scripts, or third-party data collection tools to extract mass product data, pricing, or customer information from the Site;
• Reverse-engineer, decompile, or tamper with the website code, payment modules, or security systems;
• Forge, counterfeit, or imitate our brand logo, product images, or product descriptions to sell counterfeit jewelry goods.
2.3 Any unauthorized infringement of our intellectual property will result in immediate account restriction, order cancellation, and we reserve the right to pursue full legal compensation for economic losses.
3. User Account Rules
3.1 Account registration is optional for browsing, but mandatory to complete checkout, track orders, and access exclusive member discounts. You must provide accurate, valid personal contact information (email, shipping address, phone number).
3.2 You are fully responsible for maintaining the confidentiality of your account login email and password. All orders, inquiries, and actions conducted under your account shall be deemed authorized by you.
3.3 Notify us immediately via sda476263@gmail.com if your account suffers unauthorized login, theft, or credential leakage. We are not liable for financial losses caused by your failure to protect account credentials.
3.4 We reserve the right to suspend or permanently terminate your account without prior notice if:
• You submit false identity, shipping, or payment information;
• You commit repeated fraudulent order behavior, chargeback abuse, or malicious return requests;
• You violate any clause within these Terms.
4. Product, Pricing & Order Terms
4.1 All jewelry products sold on the Site include brass gold-plated jewelry, freshwater pearl accessories, waterproof daily wear jewelry, and matching accessories. Product size, material, and weight descriptions are listed on each product page for reference.
4.2 Product photos are shot under standard studio lighting; slight color deviation may occur due to device screen differences, natural pearl texture variations, and lighting environments, which shall not be deemed product defects eligible for unconditional returns.
4.3 All displayed prices are denominated in [USD/EUR, edit as needed], exclusive of international shipping fees, destination country import duties, VAT, customs clearance taxes, and local administrative charges. All cross-border customs fees are the sole responsibility of the customer.
4.4 Order confirmation rules:
• An order is only legally binding once you complete full payment and receive our automated order confirmation email;
• We reserve the right to cancel unconfirmed orders, orders with obvious pricing system errors, or fraudulent orders at our sole discretion, with full refunds issued to the original payment channel within 7 working days.
4.5 Promotions, discount codes, flash sales, and member offers are time-limited, non-stackable unless explicitly stated, and void if altered, resold, or used for bulk wholesale arbitrage. Gift cards cannot be exchanged for cash.
5. International Shipping & Risk Transfer
5.1 We ship orders worldwide via certified cross-border logistics carriers with full tracking numbers provided post-dispatch. Estimated delivery timelines are for reference only and not guaranteed.
5.2 Risks of product loss, theft, or transit damage transfer to you once the carrier confirms successful delivery to your designated shipping address.
5.3 Delays caused by customs inspection, carrier backlogs, natural disasters, global logistics restrictions, or local government regulatory measures are beyond our control, and we do not provide compensation for delivery hold-ups.
5.4 You are solely responsible for completing import customs clearance, paying all relevant tariffs and taxes, and complying with local import commodity regulations for jewelry in your receiving country. We do not bear any customs fines, storage fees, or return freight generated by your failure to complete customs formalities.
6. Return, Refund & Exchange Policy
All return and refund activities shall strictly comply with our independent Return & Refund Policy, with core rules summarized below:
6.1 Eligibility Window: Standard return requests must be submitted within 30 calendar days after you receive the parcel. EU customers retain mandatory 14-day withdrawal rights per EU Consumer Rights Directive.
6.2 Return Conditions: Returned jewelry must remain unworn, unmodified, intact with original packaging, protective tags, dust bags, and all attached accessories. Any scratches, tarnish, self-resizing, third-party repair, or missing original packaging will result in partial deduction or full rejection of your refund.
6.3 Non-Returnable Goods: Custom engraved personalized jewelry, clearance final-sale items, and hygiene-sensitive body piercing jewelry cannot be returned or exchanged.
6.4 Refund Processing: After we receive and inspect returned goods, eligible refunds will be processed to your original payment method within 7–14 business days. International return shipping costs are borne by the customer unless the return is caused by our verified manufacturing defect or shipping error.
6.5 Chargeback Abuse: Frequent unjustified payment disputes without prior communication with our support team will lead to permanent account ban, and we reserve the right to recover administrative and legal costs generated by improper chargebacks.
7. User Prohibited Conduct
You agree you will not engage in the following behaviors when using our Site:
• Violate local national laws, cross-border trade regulations, or intellectual property laws;
• Harass, insult, threaten, or send malicious messages to our customer service team;
• Submit false, offensive, infringing content in product reviews or comment sections;
• Use the Site to conduct illegal transactions, money laundering, counterfeit goods trading, or fraud;
• Launch cyber attacks, inject malicious code, or disrupt the normal operation of the Site server.
We may report illegal conduct to relevant regulatory authorities and law enforcement agencies without prior notification.
8. Limitation of Liability
8.1 To the maximum extent permitted by applicable consumer protection laws:
We shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from Site use or product purchases, including but not limited to lost profits, lost business opportunities, travel expenses, emotional distress, or third-party claims.
8.2 Our total aggregate liability for any single order dispute shall never exceed the total amount you paid for that specific order.
8.3 Some jurisdictions prohibit liability exclusion for personal injury or consumer mandatory protection clauses; such limitations shall apply only to the maximum legal extent allowed in your region.
8.4 We are not responsible for third-party websites, payment gateways, social media platforms, or logistics carriers linked on our Site. All transactions with third-party service providers are at your own risk.
9. Payment Terms
9.1 We support mainstream cross-border payment methods including credit card, PayPal, Shop Pay, and other local regional payment channels. All payment transactions are processed via PCI DSS compliant secure gateways.
9.2 You authorize us to charge the full order amount to your selected payment method upon checkout submission.
9.3 If payment fails due to insufficient funds, card limit restrictions, or bank security interception, your order will be automatically canceled after 48 hours without hold of inventory.
10. Contact Information
Official Brand: Liorva&Co
Support Email: sda476263@gmail.com